Job Description:              

Company: WeSage BPM
Job Type: Full-time | Onsite
Experience: Fresher & Experienced (0–2 years)
Shift: Night / Graveyard Shift
Joining: Immediate

Position Overview

WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing remote team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.

Key Responsibilities

• Handle inbound and outbound customer calls
• Understand customer queries and provide accurate, timely solutions
• Maintain a positive and empathetic attitude with customers
• Document customer interactions and update records accurately
• Meet quality, productivity, and performance benchmarks
  Escalate complex issues to the concerned team when required
• Follow company processes and compliance guidelines
  

Required Skills & Qualifications

• Excellent verbal and written communication skills
• Comfortable working in graveyard/night shifts
• Basic computer knowledge and typing skills
• Customer-oriented mindset with good listening skills
• Freshers are welcome; prior BPO/customer service experience is a plus
  
  

What We Offer

• Professional work environment
• Skill development and career growth
• Supportive team and management
• Competitive compensation
• 5 Days work week
• Paid overtime

How to Apply

📞 Call / WhatsApp: +91 8460001175
📧 Email your CV: hr@wesagebpm.com